Thanks for purchasing our products (or subscribing to our membership services) at https://dull kev.com operated by Kevin Beresford
Our policy for Physical Products
In order to be eligible for a refund, you have to return the product to Dull Kev, 8 The Limes, 1210 Evesham Road, Astwood Bank, Redditch, B96 6AA within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, we will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
Our policy for Digital Products
We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 14 calendar days of your purchase.
After the 14-day period you will no longer be eligible and won’t be able to receive a refund. We encourage our customers to try the product (or membership service) in the first two weeks after their purchase to ensure it fits your needs.
If anything is unclear or you have more questions about our return and refund policy, feel free to contact our customer support team either by post at Dull Kev, 8 The Limes, 1210 Evesham Road, Astwood Bank, Redditch, B96 6AA, via our website https://dullkev.com/contact or call +44 1527 892968.